We’re living in a world where every conversation has the potential to turn into an argument.

A conversation requires a balance between talking and listening, which we have somehow lost, living in the most polarised version of the world, the world has ever seen.

Radio host Celeste Headlee offers 10 steps to have a better conversation:
1. Don’t multitask, be present in the moment.

2. Don’t pontificate.

3. Use open ended questions like “what was that like?” instead of “were you angry?” giving the person a moment to think about it.

4. Go with the flow: Don’t bring up thoughts you had in the middle of the conversation 5 minutes after the thought occurred.

5. If you don’t know something, say so.

6. Don’t equate your experience with theirs. All experiences are individual.

7. Try not to repeat yourself.

8. Stay out of the weeds and keep details aside.

9. Listen: if your mouth is open, you’re not learning.

10. Be brief: A good conversation is like a miniskirt; short enough to retain interest, but long enough to cover the subject.

Watch the whole TED Talk here.

Credits: TED Talks on Twitter

TO DO: To have a good conversation: Listen, be brief, don’t pontificate, ask open ended questions, go with the flow and say it when you don’t know something.


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